Pima County Supercharging ITSM with Automation
Learn why Pima County is investing in supercharged ITSM and automation to help combat resource drain and to improve service delivery.
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Whether you're just getting started with ITIL or leveling up your IT maturity, see what others are doing to delivery the best in IT service delivery.
Learn why Pima County is investing in supercharged ITSM and automation to help combat resource drain and to improve service delivery.
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Effectively managing the technology needs of more than 5,000 city employees, including employees that utilize technology in the field, requires the right combination of people, processes...
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Are you in the market for a new IT Service Management (ITSM) tool? InfoTech has put together this helpful guide to help you evaluate vendors and find the ITSM tool that best fits your business needs.
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Pairing IT service management (ITSM) and IT project management (PPM) on a single platform can help you optimize IT resources.
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The 2022 Info-Tech report offers a unique view of the market based on in-depth customer interviews. Download to see the Info-Tech 2022 ITSM quadrant and customer viewpoint report.
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If you are working within an IT Service Management team, you have probably sat in many meetings where you are discussing how can we drive self-service portal adoption? You may have put up posters,...
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IT teams are spending weeks and even months of people-hours on scut work; no-code automation can change this. 58% of study participants are spending 2-3 months a year on mundane tasks ...
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How to Measure Your KCS Success and Level Up Your Knowledge Base Implementing Knowledge-Centered Service (KCS®) as part of your IT Service Management (ITSM) process is a great way to build up...
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Many organizations are upgrading their IT service management (ITSM) software – opting to move to codeless ITSM tools with automation capabilities.
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Human-Centered Design Helps Grand Rapids Community College Engage with IT Users More Effectively Case Study: Grand Rapids Community College "Think of what IT departments could do with all the...
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Read 10 real-life stories from IT leaders about how to supercharge IT service management (ITSM) with automation and save time.
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Organizations everywhere face challenges related to budget constraints, limited resources and increased demand for IT services. These bandwidth issues, rising requests and the ongoing use of...
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What happens when you introduce integration & automation to service management? Imagine executing workflows right from a ticket request? Onboarding employees... group permissions... and more...
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Bringing everything together on one platform can drive efficiencies, improve collaboration and reduce costs.
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https://www.teamdynamix.com/wp-content/uploads/2022/01/iPaaS-Communication.jpg The post Improving Cross-Departmental Communication With iPaaS appeared first on TeamDynamix.
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What caught my eye was the no-code nature of the platform, because that meant we could have anybody administer it without programming knowledge. - Cid Cardoz, Director of End-user IT Services
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Mastering ITSM and Change Management with TeamDynamix Northeast Ohio Medical University Mastering ITSM and Change Management with TeamDynamix Northeast Ohio Medical University Northeast Ohio...
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Learn why Covenant HealthCare chose TeamDynamix to be their combined IT Service Management (ITSM) and Project Portfolio Management (PPM) platform.
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Knowledge-Centered Service (KCS®) can and should be part of your IT Service Management (ITSM) processes as a complementary strategy to self-service. However, launching a KCS style guide initiative...
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The Gratz Bank Takes Ownership of IT Service Management with Simplified Workflows and Better Visibility into IT Operations TeamDynamix allows bank to take ownership of...
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