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IT Service Desk Excellence
CIO Study: Chatbot Frustration and the Promise of Conversational AI

CIO Study: Chatbot Frustration and the Promise of Conversational AI

Published Date March 16, 2023

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Festival Foods Discusses Key Factors to Consider When Evaluating ITSM Software

A lower total cost of ownership and rapid time to value are two key factors to look for when evaluating ITSM software, according to Festival Foods. Learn why they made the switch to TeamDynamix.
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City of Goodyear, AZ Adopts ITIL for Faster, Better IT Service Delivery

A new ITIL-aligned IT Service Management (ITSM) tool, with better reporting, has helped the City of Goodyear to improve IT service.

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