TDX for K-12 Districts
TeamDynamix can help you support the emerging technology requirements of students, parents, teachers and staff.
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TeamDynamix for K-12 Districts
Accomplish more with less and level up IT service delivery.
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IT Service Management Vendor Rankings
Shopping for a new ITSM platform? Use this guide to help you understand key areas for evaluation from total cost of ownership to administration, configuration and functional needs.
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Reducing Manual Toil with Smart Service Management
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Three Keys to a Successful ITSM Refresh
Are you looking to transform your IT Service Management with new, modern ITSM software? An ITSM tool that’s purposefully built to support the requirements of digital transformation for your...
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Boosting Employee Engagement: The Power of Using Automation to Reduce Toil in IT
In a recent study by Gartner, it was found that only 31% of employees report being engaged at their jobs. This alarming statistic signals a critical need for change in the workplace – especially...
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Three 2024 Tech and IT Trends to Look Out For
According to the Forbes Technology Council, there are a number of trends expected to take hold in 2024 that technology leaders should look out for. Not surprisingly, a few of these are specific...
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The Keys to Improving Your IT Chatbot Success
As interest in AI in IT grows, there’s still a lot of skepticism around the use of chatbots. And this skepticism is well deserved. A recent market study from CIO.com found that nearly 76 percent...
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Alaska District Improves IT Service Delivery for Students and Faculty
Part of that “customer-focused” mindset is investing in self-service, the district uses a self-service portal and knowledge base , which allows users to resolve many of their own issues quickly.
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5 Benefits of Using AI Chatbots on Self-Service Portals
Imagine a world where your customers or employees can find solutions to their problems swiftly, without having to wait in a long queue on a call or for an email response. That's the power of...
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How Enterprise Service Management Supports Digital Transformation
Digital transformation is the integration of digital technologies into all aspects of a business, fundamentally changing how organizations operate and deliver value to customers. As businesses...
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State of Chatbots and Conversational AI
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TDX Enterprise Service Management (ESM)
TeamDynamix provides work management across the enterprise - from basic service requests to integration, automation and project management.
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CIO Study: Chatbot Frustration and the Promise of Conversational AI
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Automate IT - A Playbook for Supercharged ITSM
Read 10 real-life stories from IT leaders about how to supercharge IT service management (ITSM) with automation and save time.
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Report: State of Enterprise Service Management
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Is Your IT Service Desk Overwhelmed?
Here are three ways you can alleviate the pressure, drain and angst from your overwhelmed IT service desk and improve your ITSM outcomes.
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iPaaS Vendor Market Comparison
Looking for an iPaaS tool to automate your ITSM and help with integration and automation? Use this market guide to help you understand key areas for evaluation, from ease of use to time-to-value.
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IT Service Management Selection Guide
Are you in the market for a new IT Service Management (ITSM) tool? InfoTech has put together this helpful guide to help you evaluate vendors and find the ITSM tool that best fits your business needs.
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Enterprise Service Management - Key Lessons and Best Practices
Learn Enterprise Service Management (ESM) best practices and get tips on how you can successfully adopt an ESM strategy for your business.
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InformationWeek State of IT - Resource Drain Study
IT teams are spending weeks and even months of people-hours on scut work; no-code automation can change this. 58% of study participants are spending 2-3 months a year on mundane tasks ...
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