Automate IT - A Playbook for Supercharged ITSM
Read 10 real-life stories from IT leaders about how to supercharge IT service management (ITSM) with automation and save time.
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Supercharge ITSM
AUTOMATE IT! Stop spinning your wheels on mundane, repetitive tasks; supercharge ITSM with enterprise integration & automation. Put more time back in your day. Check out the AUTOMATE IT eBook for 10 stories of customers that are doing this now... plus a series of blogs and other materials to help you get started.
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Oklahoma City Shows Their Love for ITSM Platform; Adoption High
Effectively managing the technology needs of more than 5,000 city employees, including employees that utilize technology in the field, requires the right combination of people, processes...
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Automating the Mundane: IT Service Speeds Up at WesternU Health Sciences
Western University of Health Sciences Levels UP IT Service Management Case Study: Western University of Health Sciences IT employees can easily automate IT processes without needing complex...
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IT Service Management Vendor Rankings
Shopping for a new ITSM platform? Use this guide to help you understand key areas for evaluation from total cost of ownership to administration, configuration and functional needs.
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Benefits Of Automated Ticket Routing; Getting to a Faster Response Time
IT teams are overwhelmed, the great resignation has not helped, and the increased demand for technology is compounding the resource drain organizations have been struggling with for the last few...
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ITSM Buyer’s Guide: How to Find the Right ITSM Software
Investing in IT service management (ITSM) software is a great step toward increased efficiency, lower costs, saved time and higher satisfaction. Before deciding to purchase ITSM software, there...
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InformationWeek State of ITSM and ESM Report
A 2022 survey shows organizations are focused on implementing integrations and automation, as well as investing in ITSM platforms that are easy to use with a low cost of ownership.
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Supercharge Your ITSM / ESM with Automation and Integration
As organizations continue to struggle with limited resources and budgets, many are seeking out ways to maximize the work being done without causing undue administrative burden. One of the most...
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Searching for an Out-Of-The-Box ITSM Solution? Look for These Features
When you think about IT Service Management (ITSM), what comes to mind first—the practice/framework you follow or the tool you use? Often, we hear customers say, “But I don’t want to be pressured...
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U of Michigan Lowers TCO and Improves ITSM Process & Outcomes
When the University of Michigan set out to migrate their IT Service Management platform, they wanted to find a solution that could easily morph to meet their needs without any coding or scripting...
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TeamDynamix - Work Better Together
Our philosophy is that technology should be easy to use, own, and operate – so we put IT Service Management (ITSM), Project Portfolio Management (PPM), and Enterprise Service Management (ESM) together
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Tips for Getting Enterprise Service Management Buy-In
In an organization, IT is rarely the only group that offers services – whether to employees or customers. But not every group has an organized system for service requests. Managing Requests Many...
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Sunnyvale, CA Gains a Single View of Service Requests & Projects
https://www.teamdynamix.com/wp-content/uploads/2020/03/Sunnyvale-Panning-600px.png CUSTOMER SPOTLIGHT Better Together: City of Sunnyvale Gains Single View of Tickets &...
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Covenant HealthCare Improves ITSM and Project Management Processes with TeamDynamix
IT leaders at Covenant HealthCare, located in Saginaw, Michigan, identified that their IT department needed a better way to manage tickets and projects. See how Covenant met the challenges that inc
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Gratz Bank Leverages Enterprise Service Management for Improved Workflow
The Gratz Bank Takes Ownership of IT Service Management with Simplified Workflows and Better Visibility into IT Operations TeamDynamix allows bank to take ownership of...
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Nutrabolt Achieves Faster, Easier IT Support with Automated & Flexible ITSM Platform
Learn how Nutrabolt is scaling its IT operations with the help of TeamDynamix IT Service Management.
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InformationWeek State of IT - Resource Drain Study
IT teams are spending weeks and even months of people-hours on scut work; no-code automation can change this. 58% of study participants are spending 2-3 months a year on mundane tasks ...
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