InformationWeek State of ITSM and ESM Report
A 2022 survey shows organizations are focused on implementing integrations and automation, as well as investing in ITSM platforms that are easy to use with a low cost of ownership.
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Your destination for ebooks, guides, customer stories and articles on IT service management, project portfolio management, enterprise service management and integration and automation with iPaaS.
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Info-Tech ITSM Quadrant 2022 Rankings
The 2022 Info-Tech report offers a unique view of the market based on in-depth customer interviews. Download to see the Info-Tech 2022 ITSM quadrant and customer viewpoint report.
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iPaaS Buyer's Guide: 6 Tips for Selecting Enterprise Integration & Automation Software
Are you considering a move to a single integration hub for bringing together your enterprise systems? Are you interested in building workflows on a no-code platform? Let this guide help you...
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eBOOK: Smart Service Management Automates Mundane Repetitive Tasks
What happens when you introduce integration & automation to service management? Imagine executing workflows right from a ticket request? Onboarding employees... group permissions... and more...
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Oklahoma City Shows Their Love for ITSM Platform; Adoption High
Effectively managing the technology needs of more than 5,000 city employees, including employees that utilize technology in the field, requires the right combination of people, processes...
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Supercharge Your ITSM / ESM with Automation and Integration
As organizations continue to struggle with limited resources and budgets, many are seeking out ways to maximize the work being done without causing undue administrative burden. One of the most...
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Considerations When Shopping for ITSM Software
Looking to replace your IT service management solution? Here's what you should look for when considering ITSM vendors.
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Covenant HealthCare: ITSM & Projects Together for a 'Single Pain of Glass'
Learn why Covenant HealthCare chose TeamDynamix to be their combined IT Service Management (ITSM) and Project Portfolio Management (PPM) platform.
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Better Together: The Benefits of One View for Enterprise Service & Project Work
Pairing IT service management (ITSM) and IT project management (PPM) on a single platform can help you optimize IT resources.
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What's In Your Cloud? Enterprise Integration Playbook
Use this enterprise integration playbook to save time using iPaaS (integration platform as a service).
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U of Michigan Lowers TCO and Improves ITSM Process & Outcomes
When the University of Michigan set out to migrate their IT Service Management platform, they wanted to find a solution that could easily morph to meet their needs without any coding or scripting...
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No-code ITSM Helps SLU Create an Agile Service Desk with Automation
What caught my eye was the no-code nature of the platform, because that meant we could have anybody administer it without programming knowledge. - Cid Cardoz, Director of End-user IT Services
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City of Avondale, AZ Achieves Efficiency with Enterprise Service
City governments must serve their citizens effectively, often with limited staff. Enterprise Service Management (ESM) plays a critical role in helping multiple branches of the city interact quickly.
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Dominican University Streamlines Facilities, Operations and IT Support
Learn how Dominican University is using TeamDynamix IT service management (ITSM) software to manage facilities, operations, IT support and more.
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ESM and the Future of ITSM Software; How to Accelerate Enterprise Service Adoption
For many years now, organizations have come to understand that IT service management (ITSM) can and should be expanded to enterprise service management (ESM). However, to do this, the software...
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Market Study: Understanding the High Cost of Sloppy Project Management
Low project maturity can cost your organization - from missed project deadlines to ballooning project costs. Read on for 3 areas to focus on to improve IT project management.
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Winston-Salem U Deploys Enterprise Service with Integration & Automation
https://www.teamdynamix.com/wp-content/uploads/2022/01/Integration-and-Automation-iPaaS.jpg The post Extending Enterprise Service Management (ESM) with Integration & Automation appeared first on...
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Nutrabolt Achieves Faster, Easier IT Support with Automated & Flexible ITSM Platform
Learn how Nutrabolt is scaling its IT operations with the help of TeamDynamix IT Service Management.
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The Changing Landscape of ITSM Technology and Why It May Be Time To Upgrade
Let’s face it, circumstances may have created a situation where your ITSM or IT Service Desk software is now outdated. Maybe it is just a rudimentary ticketing system and is missing critical...
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How 3 Organizations Are Supercharging ITSM With Automation
There’s a new IT service management (ITSM) feature beginning to make waves both in IT and outside of IT – automation and integration. ITSM software that includes the capabilities to integrate and...
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