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The Role of iPaaS in Digital Transformation

Published Date
Author Brooke Tajer

In this competitive atmosphere, companies that don’t keep up with the latest technology are ultimately going to fall behind. And because digital transformation is occurring every day, it can be difficult for organizations to keep up. That’s where an integration and automation tool like iPaaS (integration platform as a service) can help. 

Let’s look at some of the ways that iPaaS positively affects digital transformation. 

iPaaS Enables Digital Transformation

At one point in time, using Software as a Service (SaaS) was a resource that would give an organization an advantage over others. Now, the use of SaaS is common and iPaaS is the new way to be one step ahead. iPaaS provides businesses with a quicker, simpler way to complete tasks and run processes through integration and automation. This is significant for organizations that use a lot of disparate tech stacks throughout different departments, and for organizations that want to level up their IT Service Management (ITSM) processes. 

The ability to rapidly build integrations is one of the features of iPaaS that directly correlates to digital transformation. iPaaS reduces integration building time by up to 90%, allowing for an abundance of time and resources- that are typically used to work on integrations- to be allocated elsewhere.  

TeamDynamix’s codeless iPaaS integration and workflow platform helps companies to keep up with digital transformation by cutting down on integration backlogs. This improves day-to-day operations, allowing your company to outperform the competition. 

The purpose of digital transformation is to create a better experience for both the customer and the employee and to improve specific processes and productivity. iPaaS was specifically built to save time, as its rapid integration building can prevent team members from going into a multitude of different systems to change the same piece of data repeatedly. It increases productivity because the automation it provides allows time to be allocated to more important parts of an organization. This means that customers can experience better service, getting their questions answered in a more efficient manner since employees have more time to focus on them. Digital transformation and iPaaS go hand in hand. 

iPaaS Helps to Modernize Legacy Systems

Companies often latch onto their legacy systems because it is what everyone is comfortable with, even though a new option might be a smarter choice to move the company forward. When choosing iPaaS, these companies can have the best of both worlds, as iPaaS allows organizations to easily integrate with legacy systems. There are a handful of benefits to this, including: 

  • Secure integration of systems and data. 
  • An easy-to-use interface. 
  • Access to better tools without compromising legacy systems. 

The hybrid cloud environment, which includes data located on the cloud as well as on-premise, is what allows for such a secure integration process. As for ease of use, this comes from the fact that in most cases, organizations don’t need to rely on specialists to get started. IPaaS's codeless nature means anyone can build an integration or workflow.  

Additionally, modernizing these legacy systems gives employees access to better tools that help facilitate collaboration, communication, and transparency. With these tools, departments can interact in a much easier way, improving cross-functionality. 

Maureen Fleming, Program VP of Intelligent Process Automation Research at IDC, explains that enterprises will extend and re-platform their legacy integration software (with something like iPaaS) to “gain greater flexibility to pursue innovation, avoid unnecessary lock-in, and standardize their software choices, which will be disruptive over the next five years.”